Stakeholder Communication Plan Submission

When implementing a major IT change, having a clear communication plan is crucial for keeping stakeholders informed and aligned. All projects impacting business operations must include a stakeholder communication plan document.

What Is a Stakeholder Communication Plan?

A stakeholder communication plan outlines:

Who needs to be informed about the project and changes
What information they need to know
When they will be communicated with during the project timeline
How the communications will be delivered (email, meetings, etc.)

The goal is to ensure all affected parties receive clear, consistent messages to prepare for upcoming IT changes.

When to Submit a Plan

A draft stakeholder communication plan should be submitted during the initial planning phase, prior to scheduling or implementing any changes. It must be included along with:

Project charter and scope documents
Technical design and test plans
Risk assessment and mitigation strategies

This allows sufficient time to review the communication approach as part of the change approval process.

Plan Requirements

To submit your stakeholder communication plan, use the standard template and include:

List of all stakeholders grouped by audience (employees, partners, IT team, executives, etc.)
Communication milestones tied to the project schedule
Key messages and communication channel(s) per milestone
Roles and owners for executing communications
Plan for receiving, tracking, and responding to feedback

Attach any draft communications like email templates or presentation materials. The IT Change Advisory Board will review and may provide recommendations.

Need Help?

If you have any questions about developing an effective stakeholder communication plan, please contact the IT Communications team at it-communications@company.com. They can provide guidance and best practices.

Clear stakeholder communications are vital to an IT change's success. Submit your plan early to keep everyone informed!